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How Can We Help?

Please select a topic below. If you can’t find what you’re looking for, get in touch. We will aim to get back to you within one working day.


If you’re looking to submit a return, please use the return form found here


If you need to track your order, please follow the link in the email provided after you placed your order. Tracking is via NZ Post.

Press & Marketing

Want to partner with us? Get in touch through our contact form to the left


Looking to work with us? Contact us using the form on this page or call us during business hours

Want to talk to a human?

Contact Customer Service* on 0800 880 100 or email
*(available Monday to Friday 9am - 4:30pm)

Most Asked Questions

We’ve compiled a selection of our most frequently asked questions.

Can I track my order?

Yes, you will be emailed a Courier Post tracking number once your order has been dispatched.

Do you ship to my country?

We currently ship only to New Zealand.

How much does delivery cost?

Delivery is $9.99. Free over $149.00

Can I return an item for an exchange or refund?

Of course, simply fill out our returns form here

What are your hours of operation?

9am-5pm, Monday - Friday. If you contact us outside of these hours there may be a delayed response.

I’m having trouble placing my order

Please try clearing you cache or browsing in private mode. If this fails please get in touch.

Collaborate with Stackers

If you'd like to collaborate, please fill out our contact form.

My Promo code isn't working

Promo codes aren't valid on items that have already been discounted and you can only apply one per order.